How a Global IT firm creates delight for each new employee during their onboarding process.

+3500 emails avoided quarterly
73% AI Automation Rate
800 questions asked per month on average

At the forefront of IT, UX, and change management subjects, Capgemini Invent regularly welcomes new consultants as the structural churn in the industry is around 30%.

In order to streamline and improve their onboarding process, as well as provide all employees with AI-based self-service capabilities to answer their HR-related questions, Capgemini decided to deploy Clevy OnDemand’s Virtual Assistant, which they named “Serge” (after Serge Kampf, Capgemini founder).

According to the knowledge management team, Serge Knowledge Base is regularly refined according to employees concerns. Capgemini Invent is aware that onboarding is a fundamental part of retaining employees and thus offers its new talents a complete and practical onboarding experience, through their AI-powered Employee Virtual Assistant.

Serge’s main features:

99.89% accuracy rate to ensure accessible and valuable information
Extended coverage of HR issues: 1449 knowledge base items
Direct access to daily HRIS applications (e.g. leaves, expense accounts, ...)

Try it for free

Welcoming new talent effectively is one of the main objectives of our HR department. Thanks to Clevy OnDemand, our new employees feel free to ask more questions, and their integration improves. Serge (the name Capgemini gave to EVA, Clevy OnDemand’s Virtual Assistant) fits perfectly into our corporate culture.

Magalie FREY

HR Projects, Capgemini Invent

Discover how our customers Supercharge their Employee Experience with Clevy Automation Technology.

How a Multinational Food Company streamlined and automated its onboarding process at scale.

How a Global IT firm creates delight for each new employee during their onboarding process.

How the National Railway Network saved 2M€ annual Man-days in HR Support.

Explore our success stories

Frequently Asked Questions

Still have questions? You can reach out to the team.

Is Clevy OnDemand for SME or Enterprise?

Clevy OnDemand can be used by SMEs and Enterprises alike, with adapted offers depending on size and needs. While Clevy as a software provider comes from the Enterprise world, we have made our mission to bring all companies, no matter their size or development stage, enterprise-grade solutions, on-demand, and now have a portfolio of customers ranging from 10 to more than 100k employees.

Is Clevy OnDemand industry specific?

Clevy OnDemand is useful for any kind of industry, from service-oriented industries like the finance sector to retail or industrial companies. Clevy OnDemand aims to help companies improve their HR processes and Employee Experience at scale. Our Self Service interfaces can be used on any device and are aimed at white and blue-collars alike.

I have less than 50 employees. Is Clevy OnDemand still useful for me?

If you believe you could improve the way you process your employee's requests, automate some of your HR workflows and simplify access to your Employee ecosystem, then Clevy OnDemand is most probably a good solution for you, regardless of the size of your company. Clevy OnDemand starts at 19€ per month for small companies; Try it out!