EVA, the Conversational Assistant everyone deserves.

All Clevy OnDemand features are accessible in EVA, our state-of-the art Conversational AI your employees can use everywhere they need it.

Test EVA now

Save up to 5 hours
a week per agent

Process requests
3X faster

Increase Employee Satisfaction by more than 50%

Multilingual Natural Language Processing

Your employees don't just need an answer. They need the right answer, in their own language.

Delight employees with a fully automated conversational AI assistant that will answer them in whatever language they speak.

Empowered by AI algorithms and natural language processing
Speaks more than +100 languages
Deployed in a minute

Need help? Ask EVA in your own language

Multichannel

EVA, instant help anywhere, anytime.

EVA is THE Multichannel Virtual Agent for your organization. It answers employees’ questions in real time, on any channel and any device, 24/7.

Connect to the most popular collaboration platforms: web interfaces, intranets, Microsoft Teams, Workchat, Slack
Ensure a frictionless user experience for your employees
Voice-enabled for even greater accessibility

Get back to people faster

Action Based, Universal Integration

Your Virtual Agent, Ready for Action

EVA goes far beyond what you have ever seen on the market. It lets your employees use all Clevy OnDemand assets and your 3rd party applications through voice and chat.

Clevy AI brings conversational capabilities to all of your organization’s communication channels
Enables your employees to use third-party apps natively by chat or voice
Universally integrable and adapts to every organization’s culture

Let EVA do the introduction

Natively Integrate your Data and HRIS Ecosystem

Connect your employee management platform to provide contextualized user details to every request.

Discover how our customers Supercharge their Employee Experience with Clevy Automation Technology.

How a Multinational Food Company streamlined and automated its onboarding process at scale.

How a Global IT firm creates delight for each new employee during their onboarding process.

How the National Railway Network saved 2M€ annual Man-days in HR Support.

Explore our success stories

Frequently Asked Questions

Still have questions? You can reach out to the team.

What is an HR SLA?

Applied to HR, an HR SLA is the Service Level Agreement between the HR support team and the employee. It’s a promise to an employee about how long it will take to answer their question, and it’s also a commitment and contract between the employee and the HR team not to expect more than the defined SLA. Your SLA is composed of different metrics, hereafter is a few examples.
- Time to first reply - which is when the problem is handled
- Time to last reply - when the issue is resolved
- And most important, the RTO (Response Time Objective)
- The maximum time your employees should expect a response from the HR Support Service.Clevy OnDemand lets you set and track your SLA easily to make sure your Internal Service Quality is optimized. If you want to read more about HR SLA, here is a blog article on the topic: https://blog.clevy.io/what-is-an-hr-sla-and-why-should-you-be-open-about-it-in-your-company/

Does Clevy use Artificial Intelligence?

Yes. As a matter of fact, most of Clevy OnDemand features rely on Artificial Intelligence algorithms that have been developed in-house by Clevy and trained on millions of data for the past five years. Some of those features include EVA (the Employee Virtual Assistant) ability to process natural language, AI-suggested answers that help agents process tickets faster, and AI-powered search in the Portal to help employees find more efficiently articles, forms, or Apps...

What kind of routing does Clevy OnDemand offer?

Clevy OnDemand offers different options for routing. Round-Robin routing will make sure tickets are automatically assigned to an available HR agent and will make sure the workload is balanced across your team, while skill-based routing will associate tickets to your agents based on the topic of the issue and your agents expertise and skilled.

I have an HR generic mail box, can I route it to Clevy OnDemand?

Absolutely! We know that most of the companies out there are still mostly dealing with HR requests the good old fashion way, with a generic mailbox (often in the shape of HR@company.xyz, or something similar). With Clevy OnDemand, you can automatically route that mailbox to your smart Clevy Inbox to process all requests in one place.