How a Multinational Food Company streamlined and automated its onboarding process at scale.

4000 avoided emails
66% Automated Answers Rate
6.2 questions asked per user

In addition to being efficient and effective, an onboarding tool must fit the companys culture. Danones WellDan combines these three qualities and facilitates the integration of new employees at Danones headquarters. WellDan was developed by a team from several divisions (HR, IT, Training, …) in order to provide employees with a large amount of information.

To be available wherever employees are, WellDan was deployed on the companys communication channels, including Workplace Chat by Meta (Facebook), Danone’s corporate social network. It currently displays advanced features such as broadcasts, welcome carousels, and satisfaction questionnaires to provide employees with an enriched onboarding experience.

Launched in 2020, WellDan has seen a steady increase in the number of questions asked per employee. It reveals the growing desire of employees to be supported during their first days/weeks/months. WellDan is achieving its objectives and is set to see its use increase as new HR projects are developed.

WellDan’s main features:

Broad coverage of HR issues: 802 knowledge items divided into 7 main categories
+100k broadcasts were launched to feed information directly to employees
97% user satisfaction within the conversational questionnaire at the end of the interaction"

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People facing a new work environment, a new culture, and sometimes even a different country, need special attention from us. That's why we decided to create WellDan, to Welcome Well our new Danoners.

Magali Laurent

Digital Projects, Danone

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Frequently Asked Questions

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Is Clevy OnDemand for SME or Enterprise?

Clevy OnDemand can be used by SMEs and Enterprises alike, with adapted offers depending on size and needs. While Clevy as a software provider comes from the Enterprise world, we have made our mission to bring all companies, no matter their size or development stage, enterprise-grade solutions, on-demand, and now have a portfolio of customers ranging from 10 to more than 100k employees.

Is Clevy OnDemand industry specific?

Clevy OnDemand is useful for any kind of industry, from service-oriented industries like the finance sector to retail or industrial companies. Clevy OnDemand aims to help companies improve their HR processes and Employee Experience at scale. Our Self Service interfaces can be used on any device and are aimed at white and blue-collars alike.

I have less than 50 employees. Is Clevy OnDemand still useful for me?

If you believe you could improve the way you process your employee's requests, automate some of your HR workflows and simplify access to your Employee ecosystem, then Clevy OnDemand is most probably a good solution for you, regardless of the size of your company. Clevy OnDemand starts at 19€ per month for small companies; Try it out!