Collecting data from employees made simple.
There is so much to do at work, why waste time copying and pasting data?
- Easily create surveys, forms, and more
- Deploy your form in minutes and start gathering data from your employees
- Fast, safe and hassle free
- Make data collection easier, more reliable and automatic
- Use it for feedback from employees or any specific use case
- Results delivered right to your inbox, where you can easily share them with colleagues or create reports on the fly
- Reduce errors and improve the quality of your company’s workflows with our RPA integration.
- Streamline your company’s workflows and automate business processes
- Easy, no code integration. Make the data collected from your no-code forms flow easily through all the company's software.
Discover how our customers Supercharge their Employee Experience with Clevy Automation Technology.
Applied to HR, an HR SLA is the Service Level Agreement between the HR support team and the employee. It’s a promise to an employee about how long it will take to answer their question, and it’s also a commitment and contract between the employee and the HR team not to expect more than the defined SLA. Your SLA is composed of different metrics, hereafter is a few examples.
- Time to first reply - which is when the problem is handled
- Time to last reply - when the issue is resolved
- And most important, the RTO (Response Time Objective)
- The maximum time your employees should expect a response from the HR Support Service.Clevy OnDemand lets you set and track your SLA easily to make sure your Internal Service Quality is optimized. If you want to read more about HR SLA, here is a blog article on the topic:
https://blog.clevy.io/what-is-an-hr-sla-and-why-should-you-be-open-about-it-in-your-company/
Yes. As a matter of fact, most of Clevy OnDemand features rely on Artificial Intelligence algorithms that have been developed in-house by Clevy and trained on millions of data for the past five years. Some of those features include EVA (the Employee Virtual Assistant) ability to process natural language, AI-suggested answers that help agents process tickets faster, and AI-powered search in the Portal to help employees find more efficiently articles, forms, or Apps...
Clevy OnDemand offers different options for routing. Round-Robin routing will make sure tickets are automatically assigned to an available HR agent and will make sure the workload is balanced across your team, while skill-based routing will associate tickets to your agents based on the topic of the issue and your agents expertise and skilled.
Absolutely! We know that most of the companies out there are still mostly dealing with HR requests the good old fashion way, with a generic mailbox (often in the shape of HR@company.xyz, or something similar). With Clevy OnDemand, you can automatically route that mailbox to your smart Clevy Inbox to process all requests in one place.