In this whitepaper you will find:
- Main challenges for HR Support in 2023
- Strategies to improve Employee Engagement
- Best practices for Employee Support
- Needs Assessment Methods
- Essential ressources to help you launch HR Support
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What does Employee Experience mean?
At Clevy, we believe that investing in a good Employee Experience requires making sure your employees feel heard, supported, and engaged at all times. Thats why our solution aims at helping our customers improve their EX at scale, helping them ensure all their Employees Issues are solved timely, and in the best way possible.
What is an Employee Experience Platform?
An Employee Experience Platform is a set of tools that allow organizations to understand their employees better, improve engagement, streamline workflows and gain competitive advantage by leveraging data from internal sources (e.g., HR systems) to answer their requests and needs better. Here is an article on what to look at while selecting your Employee Experience Platform: https://blog.clevy.io/employee-experience-landscape/
Who is in charge of Employee Experience in companies?
Employee Experience is no longer the responsibility of only one person or function in the company.
As Josh Bersin says, "Employee Experience, is a company-wide initiative to help employees stay productive, healthy, engaged, and on track. It’s no longer an HR project. It is now an enterprise-wide strategy, often led by the CHRO in partnership with the CIO. And it deals with all the day to day issues employees face at work.
At its core, EX is all about delivering an easy-to-use platform of tools that makes work productive. Today the EX strategy includes safe workplace protocols, office scheduling, employee learning, and of course all the other HR issues including pay, leave, wellbeing, and benefits.
You should define and design your Employee Experience, not just monitor it. The CEO should think about EX as one of the most important design issues in the company. Done well, the EX program drives employment brand, productivity, engagement, retention, and customer success."