How an Insurance Company reallocated quality work time for their HR employees.

2050 questions asked per quarter
76% AI-automated answers
1/4 of all employees use it on a monthly basis

Alleviating the recurrent workload of a small HR department was the primary motivation for CNP Assurances to deploy an automated solution. Iris was created with the existing knowledge base of a previous HR tool, including the new features of Clevy OnDemand: natural language understanding, pre-integrated HR knowledge, and all-purpose API connections. The migration to Clevy OnDemand devices was quick and facilitated by the Clevy OnDemand platforms flexibility and the teams availability.

With a well-stocked knowledge base and valuable use stability, Iris is ready to move to the next level. The chatbot will soon be deployed on Microsoft Teams and connected to the customer HRIS system (ADP and Talentsoft). The simplification and automation of HR processes are indeed the IRIS chatbots future, such as training, assessment, remuneration, payroll management, and leave-taking.

Collaborators who work in highly digitalized environments appreciate finding their IRIS chatbot in a new, more efficient form conducive to innovative projects.

Main features of IRIS Chatbot:

Complete coverage of HR issues: 500 Q&A in the knowledge base
99.8% accuracy rate to ensure reliable and valuable information
RIS integration projects to automate workflows

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Actively promoting HR information to our employees avoids many questions. We are glad that we were able to quickly get to grips with the Clevy tool and adjust it to our needs. The results are excellent.

Serge Kotroukhoff

HRIS Department Director, CNP

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Frequently Asked Questions

Still have questions? You can reach out to the team.

Is Clevy OnDemand for SME or Enterprise?

Clevy OnDemand can be used by SMEs and Enterprises alike, with adapted offers depending on size and needs. While Clevy as a software provider comes from the Enterprise world, we have made our mission to bring all companies, no matter their size or development stage, enterprise-grade solutions, on-demand, and now have a portfolio of customers ranging from 10 to more than 100k employees.

Is Clevy OnDemand industry specific?

Clevy OnDemand is useful for any kind of industry, from service-oriented industries like the finance sector to retail or industrial companies. Clevy OnDemand aims to help companies improve their HR processes and Employee Experience at scale. Our Self Service interfaces can be used on any device and are aimed at white and blue-collars alike.

I have less than 50 employees. Is Clevy OnDemand still useful for me?

If you believe you could improve the way you process your employee's requests, automate some of your HR workflows and simplify access to your Employee ecosystem, then Clevy OnDemand is most probably a good solution for you, regardless of the size of your company. Clevy OnDemand starts at 19€ per month for small companies; Try it out!