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The #1 Freshdesk alternative

Why Freshdesk is a great company, but Clevy OnDemand might be a better choice for you.
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Why choose Clevy versus Freshdesk?

Freshdesk is a cloud-based IT and customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community. Although Freshdesk is a wonderful solution for customer service, as it is cheap and pretty scalable, Employees are often reluctant to use it as an HR tool as it is viewed as impersonal and not designed for Employee Experience. If you don’t want to offer impersonal support to your employees, but a personalized and humane Employee Experience Platform Clevy might be a better choice for you.

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Paying version starts at

19$ / month

15$ / month

Support Option

Email, phone, in-app support

Email only

HR and Operations Friendly
Add Custom Fields to Tickets
Workflow Customization

Unlimited

Limited

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Frequently Asked Questions

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How to chose your Employee Experience Platform?

An Employee Experience Platform is a set of tools that allow organizations to understand their employees better, improve engagement, streamline workflows and gain competitive advantage by leveraging data from internal sources (e.g., HR systems) to answer their requests and needs better. Here is an article on what to look at while selecting your Employee Experience Platform: https://blog.clevy.io/employee-experience-landscape/

Why choose Clevy OnDemand?

As most HR helpdesk platforms (zendesk, Freshworks, Service Now) come initially from the customer support or IR helpdesk world, employees are often reluctant to use them as an HR tool as they are viewed as impersonal and not designed for Employee Experience. When it comes to delivering a wonderful end-user experience for both HR professionals and employees, Clevy OnDemand goes much further as it has been specifically designed for and with them.

Is my Clevy plan engagement-free?

Clevy plans are all engagement-free, meaning that they can be terminated at each end of the contractual period. The two main contract duration types are monthly and yearly. If you decide to stop a monthly contract, the contract will stop at the end of the ongoing month (at the end of the anniversary date). The same applies to yearly contracts (end of the yearly anniversary date).