An Employee Experience Platform is a set of tools that allow organizations to understand their employees better, improve engagement, streamline workflows and gain competitive advantage by leveraging data from internal sources (e.g., HR systems) to answer their requests and needs better. Here is an article on what to look at while selecting your Employee Experience Platform: https://blog.clevy.io/employee-experience-landscape/
As most HR helpdesk platforms (zendesk, Freshworks, Service Now) come initially from the customer support or IR helpdesk world, employees are often reluctant to use them as an HR tool as they are viewed as impersonal and not designed for Employee Experience. When it comes to delivering a wonderful end-user experience for both HR professionals and employees, Clevy OnDemand goes much further as it has been specifically designed for and with them.
Clevy plans are all engagement-free, meaning that they can be terminated at each end of the contractual period. The two main contract duration types are monthly and yearly. If you decide to stop a monthly contract, the contract will stop at the end of the ongoing month (at the end of the anniversary date). The same applies to yearly contracts (end of the yearly anniversary date).